Cancelling bookings & player credits
If you can't make it to the basketball game, don't worry we have made it easier for you to cancel your booking from the members area
. You just need to give us notice!
Refund policy permits :
- Members must cancel bookings 2 days before the game starts to receive a credit. Notice is required to allow event organisers a reasonable amount of time to replace your spot. This includes games purchased with Victory Points
- Members that receive discounts are not eligible for a credit. Committed players are awarded 20% discount when booking 4 games or more.
- Special circumstances may be considered at the organisers discretion
Guests of Basketball613 must email [email protected]
3 days before the game starts.
You must notify organisers if you cannot make it to a game, Basketball613 strives to provide a quality service while being flexible to player commitments.
We hope you enjoy the flexibility of changing your basketball bookings!