Frequently Asked Questions (FAQ)

Weekly games

Q: Do I need to pay the membership fee? What is this for?

A: No, you do not need to pay the membership fee if you are thinking of coming casually one in a while. The membership fee is for players who have decided to come on a regular basis. The membership fee entitles them to access discounted games and other special benefits e.g earning Victory Points per game won which they can exchange them for free goodies.

If you are looking to just join on a casual basis, you can book in a single game on the event listing page. Your first game is at a trial price of $10. Consequent games will be $15 each time you book in.

Q: What is the game format and are they refereed?

A: Each game has 5 minutes warm up time, 2 halves of 25 minutes each and a 5 minute half time break. There will be substitutions every 5 minutes which will be called when the ball is dead by the organiser. Teams are randomised each game so you will be playing with different players each time. There are loan jerseys provided for your first 4 games. If you have played for more than 4 games, you will need to purchase your own jersey.

Fouls are called by the players, we work on a trust basis. However, if there is a dispute, the organizer will step in to make a call. Scores and fouls are recorded, with a team foul limit of 8 before we start to award +1s to the opposing team. The team fouls are reset at half time. There is no free throws. At the end of the game, each player who is a member on the winning team will be awarded a Victory Point.

Q: What if I cannot make the game and need to cancel, will I be able to get a refund/credit?

A: If you have booked a single game, you will be given a credit if you cancel within 2 days notice. All you need to do is login and cancel in the Member’s dashboard area and a credit will be allocated to your account so that you can use this for another time.

However, if you have booked in the 4 games which gives you the 20% discount or the 8 games to get the 30% discount, this will not qualify you for a refund/credit. Please cancel if you cannot make a game and provide a reason. We do consider special circumstances and will provide credit where possible. 

Q: Do I need to have a team or can I join as an individual?

A: You can join as an individual. We are very flexible with our games, therefore you can come as regular or as casual as your schedule permits. However if you have a team and looking for an extra session to play together, you can create your team here, then add your team to any available game to challenge our players. Games are priced at $50 per session (maximum of 7 players). 

Q: I'd like to attend one of the basketball session. However, I can't pay by Paypal. Can I pay by cash?

A: As our weekly games fill up fast, we prefer payment in advance rather than cash. We have other payment options available such as payment via EFT if Paypal is not an option for you. Please email us on [email protected] if you would like to make payment via EFT and we will send you the bank details.

If you would like to pay by cash, you can pay in advance i.e $50 or $100 and we can allocate this credit to your account so that you can book in future games without the need to pay each time.

Q: Do you have any women’s only games?

A: No, all games are mixed and there is no gender specific rules in the game.

Q: I used to play basketball a lot but have not played basketball in a few years which games should I attend?

A: If you have not played in a while, we recommend starting off with the easy games first. If you require more of a challenge, you can then step up to the medium or the hard games from there.

Q: I am an absolute beginner and would like to learn how to play basketball. Do you provide training sessions?

A: We provide personal training sessions which can be catered to suit your time. If you are interested in this, please email [email protected].

Q: I am coming to the games with a friend, can we play on the same team?

A: Certainly, please send us a request via email and let us know the name of your friend so we can put you both on the same team.

Q: Can we book games through October too? I tend to book a couple months at a time, but I can only see September at the moment.

A: We setup the games every quarter at a time. If you cannot see any upcoming games, they have not been setup yet. We usually set games for the next quarter around the middle of the month before the quarter ends.

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